What if a family member gets sick?

If you need to cancel your Backroads trip due to a covered sickness of a family member that occurs before departing on your scheduled trip, you may have coverage under the Trip Cancellation benefit included in the Arch RoamRight Travel Protection Plan. The covered sickness would have to require medical treatment at the time of cancellation (as certified by a physician) and result in medical restrictions so disabling as to cause your trip to be cancelled.

This plan defines Family Member(s) as inclusive of your or your traveling companion’s: legal spouse (or common-law spouse where legal), son or daughter (includes adopted, foster, step or in-law), sibling(s) (includes step or in-law), parent(s) (includes step or in-law), grandparent(s) (includes in-law), grandchild, aunt, uncle, niece or nephew, domestic partner, legal guardian or ward, caregiver or child caregiver.

For specific questions related to coverage, please contact Arch RoamRight customer service at 844-731-7065.

For details on how to file a claim, see here.