Backroads Policies: Cancellations & Refunds
Because we adhere very strictly to our cancellation policy, Backroads highly recommends that your clients purchase a travel protection plan. You may sell the insurance recommended by your agency or purchase a plan through Backroads (which is commissionable). Please urge your clients to buy trip cancellation insurance. Canceling for medical and other reasons is simple and stress-free for everyone if they're insured.
Questions? Contact our Agency Program Support Team at TASupport@backroads.com. They're available Monday-Friday, 8am-5pm PT.