We have relaxed and updated our policies as follows:
What if my trip is postponed due to travel restrictions:
We will be reviewing trips by 35 days prior to departure (or closer as the situation changes) to determine if it is safe and feasible to run the trip. If your trip is postponed, we will place 100% of your trip funds (including Travel Protection Plan, if applicable) on account along with an additional credit per guest to be used for future travel.*
*All funds and credit must be applied to a new reservation by 12/31/22.
What if I'm booked on an upcoming 2020 trip:
Our goal is to provide flexibility so that you can have the time and information you need to make the best decision. If you wish to postpone, you can transfer prior to final payment to any other trip without penalty or place your funds on account for future travel.
Scheduled, Private and Custom Trips:
For all departures in the US from 9/1/20 - 12/19/20, we have extended the final payment date to 50 days prior to departure.
For all international trips from 9/1/20 - 12/19/20, we have extended the final payment date to 35 days prior to departure.
For all trips from 12/20/20 - 12/31/20, we have extended the final payment date to 95 days prior to departure.
Travel in 2021 with more flexibility:
Backroads is providing new, more flexible booking policies in order for you to plan your future travel with complete peace of mind.
Choose from thousands of worldwide trips in 2021, which are all available to explore online and book now! When you’re ready to travel, give us a call. We love to share our passion for travel and our trips.
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Your Deposit Is FULLY REFUNDABLE
Deposits are fully refundable for new* reservations on 2021 trips if canceled before 4/1/21 or when final payment is due (whichever comes first).
For bookings after 4/1/21 your deposit is fully refundable 15 days after you book. Only applies to deposits made at least 15 days or more before your final payment is due.
Your Deposit Is FULLY TRANSFERABLE
If you transfer to another trip or put your deposit on hold for a future trip before your final payment is due.
Your Final Payment Is DUE LATER
Final payment is due at 65 days** (rather than 95 days) prior to your trip start for departures up to 6/1/21.
*except Special Departures, Private Trips and reservations made with deposit funds from 2020 or earlier.
**Private and Custom Trips departing through 6/1/21 have a final payment due date of 95 days. Final payment for Special Departures is at 155 days.
As we’ve learned over the past few months, what makes sense today may not make sense tomorrow. Please understand that we reserve the right to change these policies without prior notice due to this very fluid and unpredictable situation.
Being a family-run company ensures that we stay true to our values. I’ve owned and led Backroads since our founding in 1979. We have been debt free for over three decades. We have exceptionally strong capital reserves – in short, we’re here to weather the storm. We’ve learned from past challenges how to scale down, or up, as the environment changes. We’ll be here and ready when the time is right for you to join us on an unforgettable adventure.
Our experienced and dedicated team is awaiting your call to book your next Backroads vacation. Please don’t hesitate to reach out to us if you have additional questions.
We can’t wait to see you on the roads and trails with Backroads!
Read about what to expect when traveling with us during this unique time.
Please see our Terms and Conditions page here.