Backroads Seasonal Trip Leaders: The Hiring & Training Process
As you're clicking through these pages I’ve got two quick thoughts for you...
- Put simply, this is a guest service job for active people. That's all it is! We're looking for people who will truly enjoy making others happy and taking care of our guests. Being active and leading a healthy lifestyle is important, but we're not looking for bike racers, marathoners or mountaineers. You don't even need previous guiding experience. If you enjoy taking care of others and being active we want you to apply!
- It takes less than an hour to apply! With all the possibilities ahead, the hour you spend applying to be a Backroads trip leader may be the best one hour investment of your life. Fill out our online form, have fun answering our video questions and then see where it goes from there. Thousands of Backroads alumni would agree that leading trips for Backroads was the most exciting and formative job of their lives. Check out this short video to see what it's like to be a part of the Backroads family.
–Matt Fletcher, Hiring & Training Manager
Step 1: The Application
- Who knew it could be fun to fill out an application? Fill in our simple online form and then you're on to the good stuff. We'll give you an opportunity to respond to some questions via video that will help us get to know you better than the bullets on a resume. Yes, one-way conversations with web-cams are awkward, but there's no need to worry about making mistakes. Sometimes it's those candid moments that win us over!
- We'll also ask you to upload a driving record. You can do this anytime after your application has been submitted. We know getting a driving record can be time consuming and we don't want it to delay our review of your application. However it's worth noting that we can't offer you a job until we receive your driver's record so at the very least; bring it to the Hiring Event.
- Lastly, if you know someone who works for (or has worked for) Backroads, you may contact them and ask them to submit an "Internal Referral Form" for you.
Step 2: The Interview
- Once our Hiring Team has reviewed your application they may reach out to you to set up a brief (15-20 minutes) Skype or phone interview. We’ll confirm your availability during our peak weeks (especially in September) and ask a few additional questions to help us get to know you better. Our interviewers are lighthearted and they’re rooting for you!
Step 3: The Leader Hiring Event
- For those who progress past the interview stage, the final step in the Backroads hiring process is the Leader Hiring Event – one of the most memorable days in the career of every Backroads leader. This is a daylong group interview during which you will interact with other fun and engaging prospective leaders and Backroads staff in a variety of exercises that involve problem solving, teamwork, bike mechanics and a little bit of public speaking. It’s casual, it's challenging, and you will definitely be laughing and having a whole lot of fun.
- In addition to Trip Leaders, we also look forward to hiring Trip Prep Specialist and Camp Crew during our Hiring Events. Sometimes, if we think it’s a better fit, we’ll offer these roles to Trip Leader applicants knowing they could transition to leading in future seasons.
Please note: The cost of travel to Hiring Events is paid by the applicant.
The Backroads Leadership Training Program
- Once hired, all new Backroads leaders attend our two week Leadership Training Program before being trained on a real trip by an experienced Training Leader. During these two weeks of hard work and a whole lot of fun, we focus on the essential skills required to be a successful trip leader: guest service, leadership, problem solving, bike mechanics, public speaking, food preparation, driving, trailer maneuvering, internal systems, etc. If any of these are not necessarily your strengths, don't let that keep you from applying. We'll give you all the training you need to be successful.
- We also devote these two weeks to showing New Leaders what it means to be the face of Backroads for guests around the world. It's a powerful time for personal and professional growth. We are regularly contacted by universities and businesses, and recently the TV show 60 Minutes, who are all curious about the philosophy and methods behind our unique and extremely successful approach. It's an intense but rewarding two weeks! Many of our leaders tell us that the friendships they make with their fellow New Leaders during this training process become some of the best friends they've ever had.
Please note: The cost of travel to the New Leader Training Program is paid by the New Leader, however all further work related travel is paid by Backroads, including flights to all the various regions of the world where you may be scheduled to work. During this training program, housing will be provided for you and you'll be compensated for your time.