Our Team
We believe you’ll find Backroads Trip Leaders are the best you’ve ever traveled with. That’s not an idle claim—it’s backed by the most rigorous recruiting, hiring, training and guest satisfaction programs in the business.
Every year we receive thousands of cards, calls and e-mails from our Backroads guests singing the praises of our Trip Leaders. It’s gratifying to get such positive feedback. But frankly, it’s also what we expect from these exceptional men and women who deliver their very best—day in, day out. They brief you and see you on your way each morning. They sweep the route in the Backroads van, offering drinks, support or a lift if you want it. And they’re on hand for whatever special requests and challenges pop up along the road or trail.
Our Trip Leaders are people we’d like to vacation with ourselves. That's because they have a genuine interest in people, which comes through from the moment you meet them. They’re well traveled, with a thorough understanding of the culture and language of regions where they’ll be leading your trip. They intuitively know all the nuances of extraordinary service. And they’re creative thinkers, ready to adapt a trip to your unique needs and wishes.
We build on our leaders’ natural qualities through hundreds of hours of training, at our home office and out along our routes. With all of this preparation, it’s no surprise that we hear the same adjectives over and over: outstanding, bright, caring, inspiring, enthusiastic, compassionate, fun. To that list we would add proud, in the best sense of the word. Our Trip Leaders take great pride in connecting you to a region and to experiences you’d never have on your own—all the while working tirelessly behind the scenes to ensure your vacation unfolds seamlessly.
The Backroads leader recruiting, hiring, training and performance programs are unsurpassed in the business and contribute to our reputation for having the very finest leaders—trip in and trip out.
