Backroads Terms & Conditions
Reserving Your Scheduled Trip
How to Sign Up: To reserve your Backroads trip please call 800-GO-ACTIVE (800-462-2848) or your professional travel agent or at www.backroads.com.
Trip Deposits: The deposit per person is $600. Deposits may be made by check, money order or a major credit card (Visa, MasterCard, Discover, Diner's Club, American Express).
Paying Your Balance: The balance of your scheduled trip cost is due 95 days prior to departure. Balances may be paid by check or money order in U.S. dollars or by credit card. With your authorization, we automatically bill your credit card when the balance is due. If final payment is not received when due, Backroads reserves the right to cancel your reservation.
Trip Price: Prices are per person based on double occupancy, quoted in U.S. dollars, and are set well in advance of the trip departure date. Our prices vary depending on a variety of cost factors, with peak travel times being the most expensive. Prices may change in the course of the year, and in general the best prices are available earlier. If the trip price is reduced, you will receive the lower price. You can always find the most current prices on our website or by calling us. Once you book your Backroads trip, your price is guaranteed. Prices cover land costs only; they do not include airfare to and from the trip. Trips to Alaska's Kenai Peninsula, North Carolina, Texas and Utah are subject to state tax which is not included in the trip price; river cruise biking trips will incur additional port fees on 2016 departures. Pro, electric-assist and tandem bike rentals may incur an additional shipping charge.
Transfers: You may transfer from one trip to another up to 95 days before trip departure without penalty—except Private or Custom Trips.
Trip Cancellation Policies: If you must cancel your reservation, your cancellation fee will be determined according to the policy outlined below. Exceptions to our cancellation policy cannot be made for any reason, including weather, terrorism, civil unrest or personal emergencies. There is no refund for arriving late or leaving a trip early. Private room or tent, bike rental and internal air charges are considered part of the total trip cost and are subject to cancellation fees. Percentage charges are calculated on total trip cost.
|Cancellation Fees (Per Person)|
|Days Prior to Trip Start||Scheduled Trips||Special Departures*||Private Trips||Custom Trips|
|Deposit & Payment Terms (Per Person)|
Bike Cancellation Policies: If you are renting a Specialized Roubaix, Ruby, eBike or Co-Motion Tandem, a full cancellation fee will apply in the event you cancel your trip reservation inside 30 days.
Release of Liability: Guests are required to provide a signed Release of Liability, Assumption of All Risks, and Arbitration Agreement and a completed Personal Information forms prior to trip departure; you will receive these materials shortly after reserving your trip. You may also complete your forms online. We are unable to allow guests to participate in any aspect of a Backroads trip without a signed release form.
Book With Confidence: You can expect a great mix of guests when you travel with Backroads. On the rare occasion when there are only one or two guests booked and it's unlikely that more guests will sign up, we'll contact you well in advance and give you the option to receive a $500 credit per person to transfer to another trip of your choice with more guests, or pay an additional $500 per person to stay on the smaller trip by yourself or with one other guest* (refundable if more guests sign up). Book with confidence and get on the right trip for YOU. It's both easy and an incredible value that only Backroads offers. View the 2014 guarantee policy.
Group Size: The average group size for all Backroads trips is 16. The maximum number of guests ranges from 14-20 on our walking trips, and 18-26 on Biking and Multisport Trips.
* Applies to scheduled trips. Does not apply to Peru Trekking, Turkey, River Cruising trips and possibly other Special Departures. Two-night, Singles-Solos, India, Camping Trips, trips with Internal Air, Dalmatian Coast and Amalfi Coast Premiere need 5 guests to run. We reserve the right to cancel departures in cases of force majeure or the failure of third parties—such as hotels, river ships or campgrounds—to honor their reservations, in which case all payments received to date will be refunded, which constitutes full settlement. Backroads is not responsible for expenses that are incurred in preparation for any canceled trips, such as airline tickets, or for costs that are incurred due to travel delays, flight cancellations or illness. In the event that you choose to stay on a smaller trip by yourself or with one other guest, if you book outside of 125 days, your final payment and additional $500 will be due at 125 days before departure and Special Departure cancellation fees will apply. If you book between 96 and 124 days before departure, your final payment and additional $500 will be due at 95 days before departure and Special Departure cancellation fees will apply.
** Rather than paying the cancellation fee, you may choose to keep your trip deposit ($600) in a holding account to use on a future Backroads trip with no expiration date.