Here at Backroads, we believe we’re the best choice for an active vacation, be it a walking tour in Europe or a bike tour through southeast Asia. Sure, lots of active travel companies make claims about why their service is the best, but we can prove it! How? The Backroads’ Quality Index, a way to demonstrate to you the true differences that set Backroads’ active vacations apart from the rest.
In Part 1 of our Quality Index blog post, we’ll share with you 6 reasons we believe Backroads is the leader of the pack:
Never Subcontracted – We run all of our own active tours around the world, allowing us to control the quality. We never subcontract to other vendors.
Two Support Vans – On all of our bike trips, walking trips and multisport trips, we support you with two vans*. That way, if part of the group needs a break, they can head back to the hotel, while the other van supports those still walking or biking. It also allows us to provide snacks, fix bikes, etc. without sacrificing service to everyone else.
Three Trip Leaders – By sending three Trip Leaders on EVERY tour, we ensure that everyone is catered to. Our active trips have a 6:1 guest to leader ratio, and our travelers consistently score our Trip Leaders 9.7 out of 10, saying they “make all the difference.”
Local Expertise – On our international trips, we bring along local guides to pair with our Trip Leaders to give you an authentic experience of the region where you’re traveling.
The Right Bikes – Our bike fleet is the best in the active travel industry with more than 4000 expertly maintained bikes, including our custom titanium Backroads bike, our top-rated Specialized S-Works Roubaix and women’s Ruby Pro, and our Co-Motion Periscope Torpedo tandem.
Thoughtful Trip Design – We employ a team of nine trip designers, lead by our founder and CEO Tom Hale who brings three decades of experience, ensuring you truly get to see the “back roads” and the best of each area.
What is your favorite part of the Backroads experience? To experience our quality firsthand, call us today at 800-462-2848 7 a.m.- 5 p.m. Pacific to get start selecting the perfect active tour for you.
*95% of Backroads guests travel with the support of two or more vans and three leaders. The remaining 5% are on trips with very few guests where only one van and two leaders are needed to maintain our high service standards.